A medical tourism agent (also health tourism provider or medical tourism provider ) is an organisation or a company which seeks to bring together a prospective patient with a service provider, usually a hospital or a clinic. These organisations are generally facilitators and developers of medical tourism, which brings into play a number of issues that do not apply when a patient stays within their own country of origin.
Some of these organisations and companies specialise in certain areas of healthcare, such as cosmetic surgery. dentistry or transplant surgery. while others are more generalised in their approach, providing multiple services over a wide range of medical specialities. These organisations may also focus on providing services in a single country or they may provide access to treatment across multiple nations.
Medical quality standards vary around the world, and international accreditation is relatively new. For these reasons, potential clients may face unknowns and risks related to quality, safety and ethics. Medical tourists look to health tourism providers to provide information about quality, safety and legal issues, but the quality of such information and services varies on the size, scale and the standards of the facilitators themselves.